Security Statement
How we collect, protect, and handle your personal and financial information — because transparency extends beyond rates and fees.
Effective Date: March 17, 2026 | Last Updated: March 17, 2026
Our Commitment to Your Security
At Lenddy, we believe transparency extends beyond rates and fees — it extends to how we collect, protect, and handle your personal and financial information. Applying for a mortgage means trusting us with some of the most sensitive data in your life: your income, assets, credit history, and Social Security number. We do not take that lightly.
Information We Collect
When you interact with Lenddy.io, we may collect:
Personal Identifiers
Name, date of birth, Social Security number, government-issued ID
Contact Information
Email address, phone number, mailing and property address
Financial Information
Income, employment history, assets, debts, bank account details, credit history
Loan Application Data
Loan amount requested, property details, loan purpose
Technical Data
IP address, browser type, device information, pages visited, session duration
Voluntarily Submitted Data
Anything you provide through forms, uploaded documents, or direct communication with our team
How We Protect Your Information
Encryption
All data transmitted between your browser and Lenddy.io is encrypted using TLS (Transport Layer Security). Data stored on our servers is also encrypted at rest.
Firewall Protection
Our systems are protected 24/7 by enterprise-grade firewalls. Configurations are regularly reviewed and updated to address evolving threats.
Multi-Factor Authentication
Accessing your loan file requires both your password and a secondary verification step, significantly reducing the risk of unauthorized access.
Secure Document Portal
We do not accept sensitive documents via unsecured email. All uploads occur through our encrypted borrower portal.
Session Timeouts
Your session automatically times out after inactivity to protect against unauthorized access from unattended devices.
Intrusion Detection & Monitoring
Our systems are continuously monitored for suspicious activity. Logs are maintained for audit and incident response.
Anti-Virus & Malware Protection
All systems handling borrower data run up-to-date anti-virus and anti-malware software, scanned regularly for threats.
Access Controls and Employee Practices
Access to your information is restricted on a strict need-to-know basis.
All staff handling borrower data complete regular security training
Employee access is logged and audited
Access is immediately revoked upon employee departure
Employees are prohibited from transmitting borrower data through unauthorized channels
Third-Party Vendors and Partners
Lenddy may share information with vetted third-party partners — including credit bureaus, title companies, appraisers, underwriters, and technology vendors — only as necessary to process your loan. We require all partners to maintain data security standards consistent with our policies and applicable law.
We do not sell your personal information to marketers or unaffiliated third parties.
Regulatory Compliance
Gramm-Leach-Bliley Act (GLBA)
We maintain a written Information Security Program covering administrative, technical, and physical safeguards per the FTC Safeguards Rule.
Fair Credit Reporting Act (FCRA)
We access consumer credit reports only for permissible purposes and with appropriate authorization.
Homebuyers Privacy Protection Act (HPPA)
We do not use trigger lead practices or share your credit inquiry data with unaffiliated lenders for unsolicited marketing.
State Licensing Requirements
Lenddy complies with state-specific mortgage and data security requirements in all states where we operate.
Protecting Yourself
Use a strong, unique password for your Lenddy account
Never share your login credentials — we will never ask for your password
Watch for phishing emails — always verify communications come from a @lenddy.io address before clicking links or uploading documents
Verify wire transfer instructions by calling us directly before sending any funds — wire fraud is common in real estate
Use a secure, private network when uploading documents or accessing your loan file
Log out when done, especially on shared devices
Suspicious communication? Contact us at security@lenddy.io before taking any action.
Data Breach Response
In the unlikely event of a security incident, Lenddy will:
Notify affected individuals per applicable state and federal notification laws
Report the incident to regulatory authorities within required timeframes
Take immediate steps to contain the breach
Provide guidance on protective actions you can take
Your Rights
You have the right to request access to, or correction of, information we hold about you — and to opt out of certain information-sharing practices as permitted by law. Contact us at privacy@lenddy.io to exercise these rights.
Contact
Lenddy, Inc.
Lenddy